CDSL launches two multi-lingual initiatives to promote inclusivity and accessibility in the capital market

CDSL, Asia’s first listed depository, has launched two multi-lingual initiatives to celebrate its silver jubilee and promote inclusivity and accessibility in the capital market. The initiatives were introduced by SEBI Chairperson Smt. Madhabi Puri Buch during the silver anniversary ceremony on January 17, 2024.

CDSL has introduced a multi-lingual CAS upgrade, allowing investors to receive their statements in their preferred language among 23 Indian languages. This ‘Apka CAS – Apki Zubaani’ initiative provides a consolidated view of their securities held in demat account. The CDSL Buddy Sahayta 24*7 chatbot, available in four languages, aims to simplify investors’ journey towards self-sufficiency by providing round-the-clock assistance in the nuances of securities markets. This unique, multi-lingual chatbot serves as a constant companion on the CDSL website. At the silver anniversary event said Shri Nehal Vora, MD & CEO, asserted, ”As we celebrate 25 years of our incredible journey, it is our distinct honor to witness the SEBI Chairperson launch CDSL’s pivotal initiatives.”

CDSL has launched a report on ‘Reimagine Digital Trust in Capital Markets’, focusing on digital trust and global financial interconnectedness. The report, prepared in collaboration with KPMG, highlights the importance of digital trust in capital markets. CDSL also completed the ‘Neev’ campaign, spreading financial literacy across 25 cities, highlighting its commitment to financial literacy awareness across the country.